Andaz Amsterdam Prinsengracht

We loved this hotel the moment we saw it. The customer service was exceptional. The breakfast was delicious. We had a full minibar that was restocked every day. We had some trouble with our room being warm as it did not have a window to the outside, but the team got the engineer out to us within 12 hours to reduce the temperature of our Aircon! They even brought us a fan for the night. I will be coming back again and again!

My partner and are just back from a wonderful stay at the Andaz. What a cool, fun, elegant, lush hotel! And the staff were all just beyond great: truly warm, kind, helpful. From the woman who checked us in (I wish I could remember her name!)—and sent up cake after I told her it was my partner's birthday!—to every single other staffperson along the way, including a very down-to-earth person I believe was a high-level manager/executive who was a constant helpful, welcoming presence in the common areas. We couldn't recommend this place more highly. It's also a wonderful location, the bar and restaurant are great, the rooms are cool and comfortable, etc., etc. We'll be going back for sure.

The hotel is amazing down to the little details of providing electrical adapters in the room. The staff is so friendly and accommodating and saw to our every need from late check in, to making reservations at restaurants and overall seeing to every need.