A secluded and peaceful paradise set on 15 acres of lush greenery away from the hustle and bustle of the Medina 32 airy pavilions offer a villa experience with their own terraces and outdoor living areas vast reflective pools conjure an atmosphere of zen-like calm and symmetry. Outdoor dining set around the expansive turquoise swimming pool or on the private terrace of a pavilion. The spa is an oasis of calm with marble-clad hammam suites and treatments from visiting wellness experts direct access to Amelkis golf course; minutes from Marrakech Royal Golf Club.
Km 12 Route d'Ouarzazate Marrakech 40000 Morocco
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I originally wanted to give Amanjena a 3/5 but the customer service changed my mind. Though it’s not perfect, I think it’s still an amazing, beautiful, picturesque Aman. The first impression was not impressive. Being an Amanjunkie, the introduction and tour was lacking. A lot of details were missed out and I really wished they could improve further. There were also hiccups between the operator and communication errors. I will go into detail further in my Pros and Cons. But overall, my family of 4 had a good time at Amanjena and the best of all was the warm and sincere service we received during our dining/pool experience. Pros -Beautiful property -Warm and sincere service (F&B and Pool) breakfast is always the highlight at every Aman -Loved the privacy -Has the ‘Aman Touch’ flexible breakfast time, Daily evening gifts, keeping the rooms tidy, -Pizza was a delight and a must try -Dessert was enjoyable (try the fondant chocolate) -Kids friendly/Families welcome Cons -Poor first impression. Had no idea there was an afternoon tea time, lots of details were missed out, some questions I had was never answered. Overall, the intro was super rushed -Operator miscommunication/poor professionalism -Charging for in-room breakfast dining (This must be a new Aman thing?) -Chasing of payment upon arrival (Booked through AMEX) and not sure if this is a new thing but it’s never happened before -Dinner at Moroccan/Italian restaurant can be a hit or miss. First night the pasta was perfect but the second night it was overly salty. First time I sent a dish back and did not want another one. -Pool was not “heated” or “warm” enough to leisurely swim -Spa/Jacuzzi was a bit disappointing -We only received 1 luggage tag ☹ Though Amanjena had some minor hiccups, what saved the day was the service. The lasting impression for our family was the warm and sincere service we received at the pool and at breakfast. It truly made a difference in our vacation/wedding anniversary. The ending of our trip, we were warmly whisked off with some doggy bags for our 3 hour journey back to Paris. Is Amanjena the best Hotel in Marrakech? Not sure because we will have to try the Royal Mansour next time to compare. Though not a perfect Aman hotel (in my list), it does warrant a try for people that want to experience the Aman like service.
While staying at Amanjena we booked one of their experiences: a dinner under the stars in the nearby Agafay desert. Without telling us what they were planning Nicham and his team had decided to lay on a surprise birthday party for me. And what a surprise it was! When we arrived we were greeted by the spectacle of 300 candles burning in the desert around the camp site and ice cold champagne waiting in an ice bucket. There were many other special touches: rose petals on the dinner table and on the sand around the fire, my name spelled out in candlelight, bread (also with my name on) straight from the wood-fired oven, the most delicious tagines we had had on our entire trip, and above all the friendliest staff imaginable who treated us llas though we were royalty. It was the highlight of our stay in what can only be described as a piece of paradise.
Amanjena is one of the most magical destinations I've been to in the world. This was my 3rd visit to Amanjena and not my last. I always feel like I am coming home when I arrive at Amanjena. The staff continued to surpass my expectations throughout my stay. Welcome: I was graciously welcomed by Rojda, Yasmine, Youness (F& B), Sven, and team. Bell Team: Hussein was my Guardian Angel throughout my stay!! Shoukran!!! Thank you Rashid, Redone, Fouad, & team for your kind assistance!! Reception: Thank you Rojda, Yasmine, Malika, Mohammed x 2, Rabya for taking such good care of us during our stay!! We so appreciate all the details and assistance!!! F & B Angels: I am deeply grateful to all the team who provided world class service with excellence every day!!! Thank you Youness and team for the amazing set-up and details in my Maison! In-room Dining: Thank you for the incredible service Anwari, Sofiane, Hasna, Faisal, Ihmad, & Team!! Fantastic!!! Mini-bar: Thank you Hasna and Amine!!! Restaurants: Hostess: Thank you lovely Zayneb for your beautiful smile and welcome in the restaurants!!! Bar: Thank you Taha, Anas, Jawad, Mehdi, and all the team for your warm and friendly service!!! Breakfast: Thank you Youness, Omar, Hajib, Noumane, Ismael, & Team for the best breakfasts ever!!!! Also we just so appreciate your flexibility for late- breakfast!!! Morrocan: Wow!! Thank you Chef Abdillah for the amazing dinners and special Arabic mezze!! Thank you Kamal, Samy, Jawad, Mohammed, Ivan, Ayoub, Mehdi, and all the team for taking such good care of us!!! Nama: Thank you Munir, Taha, & Team!!! Last supper (08 Oct 2022) - Thank you Youness, Mehdi, Imad, and the Morroccan kitchen team for the most magical outdoor dinner looking over the Bassin! Unforgettable!!! Thank you Youness + Chefs Andrea, Pizza God Issam, Abdillah, & Azzdine for the extraordinary culinary journeys - I so appreciate all the details!! Housekeeping Angels: Bahija I so appreciate all you and your team did for me (Maison and Pavillon details and moves) !!! Thank you Waheed, Mehdi, Fakihr, Boshra, Zouhair, and all the Housekeeping Angels!!! You are THE BEST!!!! Spa: Thank you Nursha and team for the amazing spa journeys!!!! Angel Loubna - our Hammam-Steam queen was our sacred angel!!!!! Thank you Nana for the amazing customized body work!!! You helped me heal in so many ways!!! Thank you Hisham, Miriam, & Bushra (hair) for the attention to detail and the amazing service!!! Thank you to all the team for an amazing stay at Amanjena!!! I look forward to seeing you all next year!!!