Alanda Hotel Marbella

The hotel has been renovated and with new owners. This is a 0 alcohol hotel. It serves 00% beer. It's clean and have nice grounds, lots of parking and a number of services. Rooms are large clean. It's reasonable costs and minutes from the beach, across the road is Nubu bar and all the fendi caprerani restaurants. 10 minutes to Puerto Banus. My experience was good with the customer services, though I have read the other views. Overall I have a good experience. Regards Shafiq Malik

I had two rooms booked, and the hotel made a downgrade for one of my rooms as they gave me a smaller room than the one I booked (35 sqm). In addition, the other room which was good in size as per booking had an issue as it was not overlooking the pool. It was below the swimming pool level. Terrible behavior, and it is a rib-off. The value for money for what I paid was not honored. I spoke to the front desk managers , yet, they were helpless.

Plus points: Room large, shower huge although water temperature varied greatly, 2 sinks, quiet location (we were in the back section). Staff are lovely and helpful and have a great command of English and various other languages. Pool big and very quiet in April! There were people swimming in it but I didn’t try it. Close proximity to beach (if you are on holiday) it’s a short walk across the road and through the very expensive Porto Romano resort. Negative points: No alcohol served anywhere in the hotel. Hotel is Halal friendly but doesn’t offer alternatives, not a huge issue as I eat it but my partner wanted pork sausages and bacon and it isn’t offered. Breakfast does offer a good variety of choices though so no one went hungry! Huge negative is the proximity to the local Mosque in terms of the chanting several times a day for long periods, probably should be mentioned on the website - along with the no alcohol - so guests can make an informed decision. The hotel is very minimalistic and I wouldn’t say it is 5 star but in line with other southern European countries the stars are often exaggerated. I think 4 star is a more suitable rating. It does have a gym but it’s a very basic gym. Also has a spa open from 10-6 but I didn’t visit this. The biggest problem for me was the poor WiFi. They offer two types WIFI_Alanda and ALAND_PRO and both were absolutely dire. I ended up streaming off my mobile device. I tried it in several locations and eventually popped across the road to the Porto Romano resort as their WiFi is amazing. This is probably the main reason for the 3 star review as it cannot be a business hotel if it doesn’t have the services to support it. Lovely stay but the stress of not being able to connect to WiFi that could support a teams call was really negative.