A stylish city spot; a fashionable location where history meets modernity.
100 Queen’s Gate was the former home of Victorian aristocrat William Alexander and has been stunningly transformed into a luxury hotel that embraces the building’s heritage and pays homage to the Curio sense of place.
You are invited to make this your London base for new travels and adventures, as it was for William Alexander before you.
100 Queen's Gate South Kensington London SW7 5AG United Kingdom
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Came here for an afternoon tea after going to the science museum, was made to feel very welcome and was well lived after with some complimentary dessert. Would highly recommend this establishment if you’re looking for a friendly comfortable lunch. Thank yoj
Looking for a fancy afternoon tea? Look elsewhere and don't waste your time or your money here. I booked at the W/A to take our son for his first ever afternoon tea experience on his 5th birthday. It was one of the few places which weren't only offering Christmas afternoon teas in late November (anyone with birthdays in November or December will know the struggle!). I was in contact with Konstantina when booking this and was assured that this special occasion was noted in the booking and "we will make sure that Reuben will enjoy his Little Explorer birthday experience!" We turned up on time at midday only to stand by door and watch the staff cleaning, hoovering, polishing, etc. When someone finally greeted us, the booking name wasn't taken, and we were shown to a table. No offer to take coats. Once we sorted ourselves out, it felt like an age before someone paid us any attention and we had to ask for a menu. Our afternoon teas arrived about half an hour later, and they were so disappointing! Especially the Little Explorer afternoon tea. It looked nothing like the photo on the website. The hot chocolate was rubbish and bitter. There was a chocolate block on a stick which was he was meant to stir into warm milk (which wasn't provided). The crudités were missing. The bread didn't feel very fresh and seemed like the sandwiches were just taken out of the fridge. And the pots of tea were tiny and the water not hot enough. The tap water was luke warm - although we noticed the table next to us were served ice with their water in much nicer glasses! Every time the pots were refreshed, the water temperature seemed to get cooler! The jam isn't homemade, and I question whether the pastries were either. I asked the servers a few times if they knew what we were there for and if they saw the note on the booking - one of the servers said they couldn't find the iPad or something. It just seemed like they didn't want to be there and it far from feeling special. In spite of my son wearing badges saying, "I'm 5 today", not a single staff member said happy birthday to him!!!!! We took most of it away in a couple of boxes - boxes which we had to assemble and pack ourselves - as we didn't want to stay in that miserable place any longer than necessary. They removed the service charge from the bill as they could see I wasn't impressed. And I had to argue to get the Little Explorer afternoon tea removed also - which is astoundingly poor. The experience still cost me £92! We've had afternoon tea in many hotels in London, and this is by far the worst value one we've had. If you're looking for a special occasion and a good time, look elsewhere.
I just have to write a big thank you to everybody working there, but especially to Giacomo, and the chef! I have a zillion allergies, and they did everything they possibly could to make sure I eat well, and that I am not missing out on anything. My partner and I did the whole Afternoon Tea experience on the first day we got there, and the chef managed to make something for me to eat and enjoy the experience. I am so grateful for that! I've been to a lot of hotels everywhere, and the service is usually good and all, but service in this hotel was exceptionally good! I felt taken care of, and like I matter to them. From all of the staff, of course. They were all so sweet. However, my biggest thank you goes to Giacomo and the chef.