100 Queen’s Gate Hotel

I love hotels that go above and beyond brand standards to provide a top-class experience for Hilton members. Staff were faultless from check-in to check-out. The duplex suite was very luxurious and well-appointed. And the small things which showed thoughtfulness - providing chilled milk instead of creamer for tea. The hotel is located within Kensington neighbourhood and there are numerous restaurants and shops within a 5min walk. The underground station Kensington South is just 6 min away, connecting you conveniently with the Piccadilly, Circle and District lines.

The taxi dropped us off at the Queen's Gate Hotel. At check in, they asked for my confirmation. I showed the confirmation and was told that this was the wrong 'Queen's Gate Hotel.' We were booked into the Queen's Gate hotel at number 100 and this was an 8 minute walk down Queen's Gate. Believe it not, they told me that there were three Queen's Gate Hotels. We arrived at 100 and the hotel was perfect. The reception was fully staffed, the restaurants and bar were quality, breakfast was great, the room was small by US standards, but perfectly acceptable. The bathrrom was very well equiped and modern. As special call-out to Sajjad in reception. He could not have been more welcoming and helpful, both on arrival, during our stay, and organizing our ride to Heathrow - a great asset to the hotel. We will return to 100 Queen's Gate on our next trip.

We had the room for a night on a business trip and quite a few bags to bring up to our room, the porters Rasol and Youssef were incredibly helpful and kind, what a lovely welcoming. Thank you very much!